Daily PUMA Column - Commentary by Alessandro Machi

Showing posts with label Customer Service Notes. Show all posts
Showing posts with label Customer Service Notes. Show all posts

Thursday, August 27, 2009

CHASE BANK SUPERVISORS REFUSE TO USE THE WORDS OPT OUT when adding notes to a customers account, Chase bank is above the Law, according to Chase Bank.

I was shocked to discover that the Chase Bank supervisor I talked to just moments ago
WOULD NOT, UNDER ANY CIRCUMSTANCE, include my request to opt out of their change in terms in the account notes that are kept with each and every account.
This is beyond fascism, beyond fraud. If Chase Bank account notes are ever subpoenaed, they will only show what the customer service rep said to me, NOT what I requested in return, because the customer service supervisor REFUSED TO MAKE THEM PART OF THE RECORD! This is beyond sleaze. The excuse Chase bank gives for not noting to my own account what I am requesting is all calls are recorded and the recording represents my side of the discussion! If recorded calls are NEVER TRANSCRIBED (and they are not), can you imagine the cost to transcribe all of those calls that come in every day!

It would be so prohibitive in cost to transcribe all of those customer service phone calls that it would simply line more law practices with wads of money trying to wade through a mountain of untranscribed but recorded phone calls.

Pretty soon, I will probably no longer associate with anyone who does anything with Chase Bank on any level, other than taking care of business they already have with them.
If I know you and you walk into a Chase Bank office and open up a new account, you are dead to me, forever.

For the record, today, about one half hour ago, I requested the right to OPT OUT of the change in terms that Chase Bank has initiated on my low interest rate, LIFE OF THE LOAN credit card agreement that was already in place.
The Chase Bank supevisor REFUSED to type into the history notes of my account the following, "Customer requests the right to OPT OUT of the Change in Terms on their account", request denied.
Chase Bank REFUSED to place that ONE SENTENCE in my own account history. Screw you Chase Bank. To deny me ONE SENTENCE to state what I was requesting, so that later on there would PROOF in the notes that I requested something, is deceptive, fraudulent, and the work of a company that is evil beyond words. In essence, Chase Bank would not even ACKNOWLEDGE MY REQUEST!

Since when can ANYBODY TELL US WHAT WE CAN AND CANNOT EVEN ASK FOR!

Barack Obama and Jamie Dimon, I pray those two are discovered as being in cahoots with each other in illegal activities and both go down at the same time via the FBI, sooner rather than later. Specifically, Jamie Dimon assisting ACORN last year in illegally collected credit card donations to Barack Obama's campaign, and this year, Barack Obama looking the other way as Chase Bank, breaks the bank in hostile actions towards its own customers.

HOW YOU CAN HELP! MAKE A DAILY-PROTEST.com sign and put it where others will see it. Daily-Protest.com signs can be placed in a storefront window, a bulletin board at work, or a countertop. Raise curiosity and awareness about how Chase Bank is harming a LOT of of their BEST customers by making a Daily-Protest.com sign.

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