DailyPUMA literally has no budget, so DailyPUMA uses hunches to do google searches to see if a hunch can be corroborated. In this instance, the hunch was that Youtube and Facebook have no phone based customer service. The hunch is corroborated by NPR story just released at the end of January, 2018, by clicking here.
While it may too early to come to a conclusion from the Valentines Day Student Shooting Deaths, one bit of data provided from the FBI was that the killer had announced their intention to be a professional school killer via their Youtube account. Allegedly, the FBI attempted to verify the youtube account, which was in the killer's actual name, but apparently could not confirm or verify the account.
It appears what we have here is a situation in which an actual person states their intent to kill students on their YouTube account, and the FBI cannot verify the person? Is this even possible? Does this mean that the FBI attempted to contact Youtube and had no way to do so? Does this mean that Youtube either refused to give any relevant data to the FBI, or the FBI could not contact Youtube?
We can focus on the issue of the gun used to kill 17 students in Florida on Valentines Day, but isn't the fact that the shooter gave the FBI over a year's advance notice an even bigger issue? Isn't it time that both Facebook and Youtube, Snapchat and Instagram all start providing phone based customer service?
Yes, at first it would be a logistical nightmare for these companies, but how about providing Customer Service jobs for Americans with that nice juicy Corporate tax cut that was just given out? If the FBI is made aware or notices a comment online that needs additional information, are they somehow being thwarted from furthering their investigation because major online corporations offer no human interaction? If the answer is yes, then this lethal nonsense has to be corrected.
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